Why are some accounts missing when selecting a payment account?



When recording a payment, whether for invoices, bills, credit or debit notes, expenses, or payslips, you’ll need to select a payment account using the Paid through field, as shown in the following payment:



However, sometimes the account you want to use doesn’t appear in the dropdown. This usually happens because of a simple setting in your Chart of Accounts.

If you’re facing this issue, go to Accountant From the main menu, click on Chart of Accounts.

Find the account you want to use, and switch the value in the “Enable payments” column from “No” to Yes.