Importing your data 1/4: Importing Contacts into Wafeq

Contacts include customers, suppliers, partners, investors, and other entities, which means you may have hundreds or even thousands of them. Managing such a volume becomes significantly easier with Wafeq’s import feature. This step-by-step guide walks you through how to import the desired contacts of all types into your Wafeq account.
How to Import Contacts into Your Account?
Click on Customers & Suppliers From the main menu, select Contacts, and click the Import button.
To ensure a smooth and error-free import, you should follow Wafeq’s import template and fill in all the data accordingly, so Click Download a Template in either Excel or CSV format, depending on your preference.
The template is downloaded automatically, and you can either fill in the data directly or adjust your existing file to match the format, structure, and required template fields.
- Note that there are some instructional rows designed to guide you on the type of data to enter. Review them carefully, follow the notes provided, and make sure to delete these rows before importing.
Once your file is ready and you've clicked the Import button, click to upload or drag the file into the designated area, then click Next.
1. On the left, you'll see the field names as they appear in Wafeq.
- From there, enable the fields you want to import.
2. On the right, you'll see the fields from your file.
- Use the dropdown menu to match each file field with the corresponding Wafeq field.
The imported contacts will then appear directly on the same screen, where you can review and edit them. Once you're done, click Save.
Mandatory fields must be enabled and imported, while optional fields can be selected based on what you need to include.
Mandatory fields must be enabled and imported, while optional fields can be selected based on what you need to include.
If certain optional fields apply to only some of your contacts, it's recommended to enable them. The system will recognize and import these fields where available, while leaving them blank for contacts that don't have this information, which will not affect the overall accuracy of your data.
If certain optional fields apply to only some of your contacts, it's recommended to enable them. The system will recognize and import these fields where available, while leaving them blank for contacts that don't have this information, which will not affect the overall accuracy of your data.
Make sure to enter the data exactly as it appears in the system to ensure a successful import. For example, if the contact’s country in Wafeq is listed as "Kingdom of Saudi Arabia", you must use this exact wording in your import file; do not write "Saudi Arabia" or "KSA" instead.
Make sure to enter the data exactly as it appears in the system to ensure a successful import. For example, if the contact’s country in Wafeq is listed as "Kingdom of Saudi Arabia", you must use this exact wording in your import file; do not write "Saudi Arabia" or "KSA" instead.
The imported contacts will appear in your Contacts list immediately after saving. You can click on any contact to view or edit it, just like contacts that were added manually through the system.
Note
Note
that the country may not appear among the imported data, even if it was included in the Excel file. This is likely due to a mismatch in how the country name was written in the file and how it is defined in the system, as previously mentioned.
This means that the country wasn't imported for this contact, and you either need to reimport the specific contact or manually open the contact on Wafeq and set the country.


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