AI at Wafeq: Rashid, the Smart Assistant Redefining Accounting



At Wafeq Next Riyadh 2025, a distinguished gathering of finance leaders, accountants, and technology experts came together to discuss the future of the profession in the age of AI. Amid this notable audience, Ahmed Al-Husseini, customer experience expert at Wafeq, presented the company’s vision for intelligent transformation in accounting, which redefines the relationship between accountants and technology through an innovative product called “Rashid,” Wafeq’s smart assistant that combines the power of AI with a deep understanding of accountants’ real needs in the region.

During his session, Al-Husseini explained how Wafeq successfully moved AI from theoretical promises to tangible, practical solutions. This transformation of accountants' work every day enables faster analysis, more accurate reports, and simpler data management.

From Daily Challenges to Smart Solutions

Al-Husseini spoke about the daily challenges accountants face — from manually entering invoices to preparing customized reports and performing data analysis. He emphasized that an accountant is not merely a data entry operator, but a financial expert who needs tools that help them focus on strategic decisions rather than repetitive tasks.

He also added that many financial documents are scattered across multiple channels, such as email or messaging apps, making access to accurate information time-consuming and exhausting.

Watch the full session to discover how to leverage Wafeq’s smart assistant “Rashid” in your accounting office.

The Reality of Artificial Intelligence Today

Everyone is talking about artificial intelligence, but the real value remains limited. There is plenty of noise and promises, yet accountants still struggle with repetitive data entry, complex reports, and systems that do not speak their everyday language. Many AI solutions focus on appearances — shiny interfaces or superficial chatbots — without addressing the real problem.

From Idea to Execution: Why Wafeq Built the Smart Assistant

Al-Husseini explained that Wafeq’s team started from a clear observation: accountants need a practical solution that simplifies repetitive work and gives them more time to focus on analysis and financial management. This led to the creation of “Rashid,” a milestone in the digital transformation of accounting within Wafeq’s platform.

Rashid: More Than Just a Chatbot

Rashid is a smart assistant that understands the accountant’s daily workflow — not just another chatbot. It interacts in natural language and understands the context of questions to deliver accurate answers and customized reports built directly from the user’s data in Wafeq. In concept, Rashid resembles tools like ChatGPT, but it goes further, with advanced capabilities in understanding accounting terminology and linking it directly to financial data.

Practical Examples of Rashid in Action

During the session, Al-Husseini showcased several real use cases that demonstrate Rashid’s capabilities, including:

• Analyzing top customers for a specific year: Rashid instantly generates a report showing the highest-revenue clients, with no manual setup required.
• Calculating revenue ratios: Upon request, Rashid computes each customer’s revenue percentage from the total and presents it in a detailed report.
• Supplier analysis: Rashid identifies the top suppliers by expenditure within a selected period.
• Monthly net profit margin calculation: It provides the results, explaining clearly how each figure was derived.

AI on WhatsApp: A New Accounting Experience

One of the key highlights revealed during the session was Rashid’s integration with WhatsApp. Through this feature, users can send invoices directly to Rashid via WhatsApp — he then analyzes them, extracts their data, and automatically adds them to the Wafeq system. This eliminates the need for manual uploads or step-by-step data entry, saving valuable time and minimizing human error.

How AI Transforms the Workday of Accountants and CFOs

The goal behind developing Rashid is to deliver real, practical value to users. Instead of wasting hours entering data, accountants can now focus on financial analysis and strategic decision-making. With mobile integration, they can also manage their work while traveling or multitasking, enhancing both efficiency and productivity. Moreover, AI in Wafeq is not designed to replace accountants — but to empower them and elevate their professional experience through intelligent tools that work every day alongside them.

Examples from the session illustrate this transformation vividly:

• A CFO, anytime, anywhere: Just moments before a board meeting, they request an aging report — Rashid instantly generates it from Wafeq without delay.
• A small business owner: While traveling, they forward invoices from WhatsApp to Rashid, and they are automatically entered into the system with no backlog.
• An accountant in an office: Uploads 100 invoices at once, and the system reviews them automatically, leaving only special cases for manual attention.

Toward a Smarter Future for Accounting

Al-Husseini concluded his talk by affirming Wafeq’s commitment to redefining the accounting experience in the region through AI — with solutions built for speed, accuracy, and ease of use.